SuperLoops
Engagement scope, payment, IP, warranty, liability. The SOW signed at the start of any engagement overrides these terms where they conflict. Read on, or email if anything's unclear.
Last updated 2026-06-27
These terms apply when SuperLoops (operated by Amanjot Malhotra, sole proprietor) is engaged for any service — a Diagnostic, a Build Sprint, a First Loop, or an Operating Retainer. A separate Statement of Work (SOW) signed before each engagement takes precedence over these terms where they conflict. By starting an engagement, both SOW and these terms are accepted.
SuperLoops builds and operates production workflows for founder-led teams — agentic automations, integrations, and operator dashboards. The work delivered is described in the SOW for each engagement. Delivery of the system described is committed; specific business outcomes (revenue, growth, user counts) are not, as they depend on factors outside the engagement.
Invoices are issued at the start of each engagement (First Loop, Diagnostic, Build Sprint) or monthly on the same day (Retainer). Payment is due within 14 days. Late payment pauses active work until the invoice is settled. Pricing is in USD; bank transfer or Stripe; bank fees are on the sender.
A First Loop is refundable in full if, after the staging demonstration at the end of week two, the client chooses not to proceed to production deployment. To claim the refund, written notice must be given within 7 days of the staging demo. Beyond that window, the engagement is closed and the work is yours to keep.
On full payment for an engagement, the deliverables produced for that engagement — code, configuration, written specs, recorded sessions — belong to the client. SuperLoops retains the right to reference the engagement (anonymously) in case studies and portfolio material unless declined in writing.
SuperLoops retains ownership of pre-existing tools, libraries, and processes brought to the engagement — including any reusable skills extracted from the work. Where a reusable skill is derived from a client's specific workflow, licensing is discussed before extraction.
Anything shared during an engagement — internal documents, customer data, business metrics — is treated as confidential. It is not referenced publicly without permission, not used to train AI models, and is returned or destroyed on request at the end of the engagement.
The work delivered is warranted to perform the functionality described in the SOW for 30 days after delivery. Beyond that, the work is provided as-is. Specific business outcomes — revenue, user counts, growth — are not warranted because they depend on the client's product, market, and team.
The site, the documentation, and any pre-engagement materials are provided as-is, without warranty of any kind.
Total liability under any engagement is capped at the fees paid for that engagement in the 12 months preceding the claim. Liability for indirect, consequential, or lost-profit damages is excluded, even if advised of the possibility.
Either party can terminate an engagement at any time with written notice. For First Loop / Diagnostic / Build Sprint: the client pays for work delivered up to the termination date, and the deliverable is theirs. For Retainer: the client pays for the current month; work stops at the close of that month. If a First Loop is terminated mid-engagement without a staging demo having occurred, the refund clause above does not apply — the fee is non-refundable past the second week.
These terms are governed by the laws of India. Disputes are resolved through good-faith negotiation first; if that fails, through arbitration in Gurugram (Haryana), India. Nothing in this clause limits your rights under applicable consumer protection law.
Questions, complaints, refund requests: amanmalhotra911@gmail.com. Responses within 2 business days.